Your Privacy Matters Here

Guiding you through our data practices with clarity

Introduction to Our Policy

This privacy policy describes how Farynthivomelu collects, handles, and protects your personal information in line with South African regulations. We prioritize transparency, integrity, and the secure treatment of user data.

Please read this policy carefully to understand the ways we use your information when you visit, register, or make use of our platform. Our priority is always the integrity and security of your details.

Information We Collect

We collect both personal and technical data to operate, maintain, and improve our platform—always within legal boundaries and only with your knowledge or consent.

Direct Information Provided

• Details submitted during registration, including name and contact details.
• Information you provide when using platform features or requesting assistance.
• Correspondence through emails, forms, or customer service channels.
• Feedback or suggestions provided to us through surveys or communications.
• Any other details you choose to share to personalise your experience.

Automatically Collected Data

• Device and browser data, such as IP address and hardware information.
• Activity and session logs when accessing the site.
• Usage statistics, interaction information, and access timestamps.
• Geolocation-derived data, subject to your consent and settings.
• Cookies or similar technologies for performance and analytics.

How We Use Your Data

Farynthivomelu uses personal data strictly for service delivery, user support, analysis, notifications, and legal compliance. Your privacy is always protected.

• Providing personalized notifications and platform updates.
• Improving user experience, platform performance, and functionality.
• Conducting security checks and technical troubleshooting.
• Maintaining user accounts, records, and service logs.
• Meeting legal, regulatory, and compliance obligations.
• Responding to inquiries, feedback, or support requests.
• Providing analytical reviews and personal consultations.

Our Commitment: We do not sell, rent, or share your data with unrelated third parties. Only necessary partners and processors are granted access for essential service fulfilment and regulatory compliance.

Data Sharing with Partners

Information is shared only when essential for service delivery, technical support, or legal requirements, and is never sold or disclosed for unrelated purposes.

Service Providers and Processors

We partner with third-party providers for hosting, cloud storage, analytics, or customer assistance—each contractually obligated to strict confidentiality and security standards.

Legal and Compliance Purposes

Information may be disclosed when required by law, regulation, or contractual obligation.

Anonymous Statistics Use

Aggregated, anonymized data may be used for statistical purposes and reporting.

Your Data Rights Summary

You can access, correct, restrict, erase, or object to data processing under POPIA and GDPR guidelines. Exercising your rights will not limit service access.

• Request a copy of any personal information we hold.
• Ask for corrections to your provided details at any time.
• Request deletion of your user account or stored details.
• Move your data to another platform upon request.
• Object to or limit data use in specific cases.
• Restrict certain processing activity where permitted.

To exercise your rights, please contact our support team; requests are processed within statutory timelines.

Keeping Data Secure

We maintain technical and organizational measures to ensure confidentiality, data privacy, and to protect all personal and technical information you share with us.

Technical Precautions

• Encryption of data in transmission and storage.
• Continuous network monitoring for potential threats.
• Frequent security updates for all infrastructure.
• Robust device and platform authentication protocols.

Organizational Safeguards

• Mandatory staff privacy training sessions annually.
• Regular audits of platform data management policies.
• Limited access based on staff responsibility and need.
• Strict contractual agreements with all service partners.

Data Retention Guidelines

Personal data is retained only as long as required for service, legal, or compliance reasons. Secure deletion is performed when no longer necessary.

• Account records are purged after closure or inactivity.
• System usage logs are deleted periodically.
• Correspondence is stored only to answer or resolve queries.
• Transaction-related records follow statutory retention periods.
• Unsubscribed contact preferences are removed promptly.

Detailed retention periods are published in our full Data Retention Policy.

International Transfers Overview

Personal data processing may involve partners outside South Africa, subject to legal safeguards and only for essential service delivery.

• Use of cloud providers with privacy compliance certifications.
• Contractual clauses ensuring data protection protocols.
• Transparent communication regarding overseas transfers.
• Consistent monitoring of transfer compliance policies.

How Cookies Are Used

Platform cookies enhance functionality, security, analytics, and personalised notifications. Control cookies in your browser settings at any time.

Types of Cookies in Use

• Needed for secure login and account preferences.
• Help monitor and analyse site usage patterns.
• Store settings and features you select.
• Enable enhanced services and improved platform options.

Adjust cookie settings through your browser to manage or disable use easily.

Policy Review and Changes

We notify users about substantive privacy policy updates. Check this page regularly for the latest published version.

• Email notification to registered users.
• Platform pop-up on account login.
• Banner message on homepage after update.
• Updated effective date in policy document.

Continued use after changes constitutes acceptance of new policy terms.

Questions and Support Contact

Farynthivomelu

Nelson Mandela Square, Maude Street, West Tower, Sandton, Johannesburg 2196 South Africa

Phone: +27(11)9213089

Email: content@farynthivomelu.com

Last updated January 16, 2026

Effective January 16, 2026